Change of log level

Change of log level

Note: The default install location for the OptimiDoc Server is C:\OptimiDoc\

Changing level of service log:

  1. Open the file NLog.config located in <OptimiDoc>\Services.
  2. Locate this line: <logger name="*" minlevel="Info" writeTo="txt" /> and change minlevel="Info" to minlevel="Trace".
  3. Use OptimiDoc until the error occurs.
  4. Send us the OptimiDoc service logs.
  5. Then change minlevel="Trace" back to minlevel="Info".
Changing level of web log:
  1. Open the file NLog.config located in <OptimiDoc>\WebApp.
  2. Locate this line: <logger name="*" minlevel="Debug" writeTo="txt" /> and change minlevel="Debug"  to minlevel="Trace".
  3. Use OptimiDoc until the error occurs.
  4. Send us the OptimiDoc web logs.
  5. Then change minlevel="Trace"  back to minlevel="Debug".
No need to restart the services.

Log are available via web interface or in installation folders.
Web log: <OptimiDoc>\WebApp\logs
Service log: <OptimiDoc>\Services\logs